Thursday, July 29, 2010

CIO.com: How to Turn IT Staff Into Business Participants

Good article from CIO.Com on how IT leaders and staff need to play an active role in the process of planning and conducting their business.

http://www.cio.com/article/552671/How_to_Turn_IT_Staff_Into_Business_Participants?source=rss_how_to

IFRS Financial Systems Considerations

Good paper on the background of International Financial Reporting Standards (IFRS) and the potential impact to an organization’s financial systems when completing an IFRS conversion project.
http://www.ifrs.com/pdf/10414-378_IFRS_IT_White_Paper_WEB_FINAL.pdf

What If You Could Reduce Service Time By 75%?

Interesting information from the Oracle CRM Blog:
http://blogs.oracle.com/crm/2010/06/what_if_you_could_reduce_servi.html

Syntax Joins with Oracle to offer Oracle CRM On Demand

Empowers Companies of all sizes to More Effectively Manage their Customer Relationships
RICHMOND HILL, ON July 22 /PRNewswire/ - Syntax, a leading reseller of Oracle's JD Edwards EnterpriseOne and World and a Platinum level member of the Oracle PartnerNetwork, today announced that it has signed a new reseller agreement with Oracle that will enable Syntax to sell and implement Oracle(R) CRM on Demand.

"This development builds on our long history of success with Syntax," commented Tyler Prince Group Vice President, North America Sales, Applications and Public Sector Alliance & Channels, Oracle. "The addition of Oracle CRM On Demand to the Syntax solution portfolio provides them the ability to deliver a comprehensive fit-for-purpose CRM solution, with a wide array of industry-specific functionality, at a predictable price-value point for its customers"

A highly comprehensive yet fast-to-deploy customer relationship management solution, Oracle CRM On Demand goes far beyond any other software as a service (SaaS) offering. Oracle CRM On Demand can bring clarity to the sales processes; build loyal, long-term customer relationships; accelerate productivity; boost call center efficiency; and derive customer intelligence - leveraging an easy-to-use and highly adaptable solution offered at a predictable per user, per month price.

"Finding the right CRM solution for our customers has been an important priority for Syntax," said Gary Shaffran begin_of_the_skype_highlighting     end_of_the_skype_highlighting, Senior Vice President, Syntax. "Oracle CRM On Demand is the perfect fit. It combines the breadth of functionality our customers need to enhance their customer relationships with the significant reduction in complexity and cost provided by Oracle's software as a service hosted solution."

About Oracle Partner Network
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit www.oracle.com/partners.

About Syntax.net
For nearly 40 years, Syntax has been providing comprehensive technology solutions to small, medium and large businesses throughout North America. The company partners with Oracle, IBM and other world class technology leaders to deliver the best combination of hardware, software and services to its customers. Syntax's award-winning team offers an extensive array of services and support including strategic consulting, project management, systems integration, consulting, design, programming, installation, training, and post installation audits. Founded in 1972, the company has 100 employees with offices located in Montreal, Boston and Toronto.
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